POLICY & PRACTICES

METHODS OF PAYMENT

• Cash | Checks | Cashapp 9014099102

 

SIGN UP FOR UPDATES AND COUPONS

• Text 81010 | Message @velva

• No discounts before 8 am, after 5 pm and during holidays

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APPOINTMENTS

• One complimentary beverage, wine or water is available with your service.

• Please be on time so you won’t miss out on the complimentary hot towel and mini massage.

 

CANCELLATION & APPOINTMENT FEES

• A 24-hour notice of cancellation is required to avoid the $50 cancellation fee.

• The cancellation fee must be satisfied before next booking of appointment.

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• Late fee after 10 minutes...................... $25 (A rescheduling of appointment is required. This balance MUST be paid before you can reschedule)

• NO CALL – NO SHOW............................... $50

• Return check fee...................................... $50

• Re-polish nail fee..................................... $1/nail

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CHILDREN

• As a courtesy to other salon guest and limited space, children are not allowed unless being serviced.

 

HOURS OF OPERATION (By Appointment Only)

• Tuesday – Friday 10 am to 6 pm

• (Before and after hours available: Added fees apply)

• VIP HOURS Saturday & Monday $$$

 

GIFT CARDS ARE AVAILABLE FOR PURCHASE

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Please book your appointment before you leave.